How can we help you?

You can reset your password by clicking "Forgot Password" on the login page. We'll send you a secure link to create a new password.

You can SSH into your instance using the public IP address and your SSH key. Use: ssh root@your-instance-ip -i /path/to/your/key

Billing is calculated hourly based on the resources you use. You're only charged for the time your resources are running. Check the Billing page for detailed usage.

You can find your connection string in the Dashboard under Databases. Use this string with any PostgreSQL client or your application.

The free tier includes £25 in credits valid for 60 days, allowing you to try any of our services including compute, databases, and storage.

Go to the DNS section in your dashboard, add your domain, and update your domain's nameservers to point to Fresh.dev. Full instructions are in our docs.

Yes! You can resize instances from the dashboard. The instance will need to be restarted for the new size to take effect.

Automatic daily backups are enabled by default for all managed databases. You can also create manual snapshots anytime from the dashboard.