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Managed apps / Community & messaging

Managed Matrix (Synapse)_

Your own server on the Matrix chat network

Synapse is the reference homeserver for Matrix, the open standard for secure, decentralised chat. Run your own server for your team, with end-to-end encryption and federation with the wider Matrix network.

From £10 a month, VAT included. No server to run.

  • HTTPS and your own domain
  • Health checks and restarts
  • Security updates underneath
  • Private team chat
  • End-to-end encrypted messaging
  • Talking to other Matrix servers
  • Replacing Slack

First steps

  1. Sign in. When the app is live, open it in the console and choose Reveal admin password; it is shown once, so save it in your password manager. Then sign in at your-name.apps.fresh.dev/.
  2. Install a Matrix client such as Element on your computer or phone.
  3. Sign in with your app’s address as the homeserver (below).
  4. Create rooms and invite people, including people on other Matrix servers.
  5. Add SMTP details in the console for notifications.

Sign in from Element

Choose Edit next to the homeserver on Element’s sign-in screen and enter:

Homeserver: https://your-name.apps.fresh.dev
Username:   @admin:your-name.apps.fresh.dev

Good to know

  • Synapse has no web interface of its own; you use a Matrix client.
  • Your server name is fixed to the app’s first address. A custom domain added later is only an alias, and making it primary can confuse other servers.

The Matrix (Synapse) project

Matrix (Synapse) is open-source software, licensed under AGPL-3.0-or-later. Fresh runs version 1.163.0 of the upstream release for you. Fresh is not affiliated with the Matrix (Synapse) project; for questions about the software itself, its documentation and community are the best place to start.